FAQs & Policies

Policies

General Policies

• Check-in time is 4:00 – 7:00 PM. Checkout time is 11:00 AM.
• Early check-in starting at 2:00 PM and late check-out by 1:00 PM options are available for $25 each. Please coordinate ahead of time for early check-in or late check-out.
• Please let us know as early as possible if you will need late check-in after 7:00 PM. Arrival after 8:00 PM without notice at least 24 hours prior may incur a $25 charge per room. We can give you self check-in instructions if needed.
• Our establishment is entirely non-smoking. Smoking and vaping are not permitted inside but are allowed in designated outdoor areas.
• Pets are accommodated on a limited basis. Please refer to our Pet Policy below for details.
• Guest Room rates are based on double occupancy. See section below for details on additional guests.
• Guests who overlook their reservation (a “no-show”) are still responsible for the full reservation amount.
• If you depart early, you will be charged for the entire reservation period.

Payments, Deposits, and Fees

• A credit card is required to establish your reservation. We accept all major credit cards.
• A 3% processing fee applies to all credit card transactions. Payments made by cash or check incur no processing fee.
• All payments are final and non-refundable.
• A non-refundable deposit of $25 per night, or 50% of the reservation amount for stays of 7 nights or more, will be charged at the time the reservation is made. This deposit secures your room for the selected dates.
• A $50 extra person/3rd person fee is applied for guests aged 18 and older.
• A $25 extra person/3rd person fee is applied for children aged 17 and younger.
• We offer a military/veteran discount, Van Fleet therapy training discount, and government/per diem rates. You must present a copy of your orders upon arrival to receive government/per diem rates. All discounts are subject to blackout dates during special events (see list *). Limit one discount per reservation.

Cancellation Policy

• Payment Terms: All payments are final and non-refundable. To avoid further payments, cancellations must be made by the following deadlines:
  • Special Event Dates (see list *) – by 7:00 PM 30 days prior to check-in date.
  • Group Reservations (three or more rooms) – by 7:00 PM 30 days prior to check-in date.
  • All other reservations – by 7:00 PM 7 days prior to check-in date.
• Rescheduling: If you reschedule a reservation, the earliest recorded reservation date can be used to determine the required cancellation notice.
• Cancellation Fee: If you must cancel any part or your whole reservation with less notice than required, you will be charged the remaining balance for your reservation.
  • Rebooking: For late-cancellations with more than 24 hours notice, we can apply a 50% credit toward a new reservation in the same calendar year. If you must cancel late-notice a second time, you you will be charged the remaining balance of your rebooked reservation and your credit will then be forfeited.
• No-Shows: If you do not show up the night of your reservation and do not notify us, we will consider you a “no show.” You are responsible for the entire amount of the reservation, including taxes, as the room was held specifically for you.

Pet Policies

Pheasant Field Bed and Breakfast offers three pet-friendly rooms with the following guidelines:

• Our pet fee is $25 per pet, per stay.
• Limit two pets in our Pet-sylvania and Country Comfort rooms, or three pets in The Cottage.
• Pets must be kept on a leash while outside.
• Pets are not permitted in the main house.
• Owners are responsible for cleaning up after their pets. Pet waste bags and receptacles are available.
• Pets must be fed on a mat or outside. Mats are provided in each room.
• Pets should be crated if left alone in the room.
• If your pet is a barker, please take measures to ensure the quiet atmosphere for our other guests.
• Please discourage pets from climbing on beds and furniture. Use provided sheets or pet towels to protect the furniture if needed.
• Dedicated pet towels are available for your use. Do not use bath towels to wipe muddy or dirty paws.
• We reserve the right to decline any pet. Unsociable pets (barking, chewing, showing aggression) may be asked to leave.
• If using a cat litter box, please contain the cat litter in the box.
• Additional charges will be applied for any excess damage or messes requiring additional cleanup.

Horse Hotel Policies

• A paddock must be reserved if you are bringing horses.
• Negative Coggins Test documentation is required upon arrival.
• Please empty the water buckets before you depart.

*2024 Special Event Dates

• Fall Carlisle – October 1 – 6
• Dickinson Parents’ Weekend and Homecoming – November 1 – 3

*2025 Special Event Dates

• Spring Carlisle – April 22 – 27
• Import & Performance Nationals – May 15 – 17
• Dickinson Graduation – May 16 – 19
• Ford Nationals – June 5 – 8
• Dickinson Alumni Weekend – June 12 – 15
• GM Nationals – June 19 – 21
• Chrysler Nationals – July 10 – 13
• Truck Nationals – August 1 – 3
• Corvettes at Carlisle – August 20 – 23
• Fall Carlisle – November 30 – October 5
• Dickinson Parents’ Weekend and Homecoming – TBD